Accessibility statement for The University of York – Study Online
Overview
This website is run by Higher Ed Partners UK Ltd. on behalf of the University of York. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some of the elements will not reflow in a single column when you change the size of the browser window
- You cannot modify the line height or spacing of text
- Some of our online forms cannot yet be fully navigated using just a keyboard
- You cannot skip to the main content when using a screen reader
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email: enquiries@online.york.ac.uk
- Call: +44 1904 911062
- Freephone: (0)800 086 9129
We’ll consider your request and get back to you in 2 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Ed Harland-Lang (Marketing Director) at Higher Ed. Partners UK Ltd. by emailing ed.harland-lang@higheredpartners.co.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to Technical information about this website’s accessibility Higher Ed Partners UK Ltd. on behalf of the University of York are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. The content listed below is non-accessible for the following reasons. Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). The form is not completely accessible in terms of focus outline, labels, tab order and button interaction. This fails WCAG 2.1 success criterion 1.3.1, 2.4.6, 2.4.7, 3.2.2, 3.3.2 and 4.1.2 Colour contrast does not fully reach required standards. This fails WCAG 2.1 success criterion 1.4.1 (Use of Color) and 1.4.3 (Contrast Minimum) Content cannot be zoomed on mobile devices. This fails WCAG 2.1 success criterion 1.4.4 (Resize Text) There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks). Link text can be ambiguous to screen-readers. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose) It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. This fails WCAG 2.1 success criterion 1.3.4 (orientation). It’s not possible for users to change text size without some of the content overlapping. This fails WCAG 2.1 success criterion 1.4.4 (resize text). Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag. Our forms are built and hosted through third party software and ‘skinned’ to look like our website. This fails WCAG 2.1 success criterion 1.3.1 (information and relationships). We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment during the next development phase. This website was last tested on 12/09/2019. The test was carried out by Higher Ed Partners UK Ltd. We used accessibility checker software to check for compliance to WCAG 2.0 (SiteImprove Accessibility Checker, Microsoft Accessibility Insights). We tested: We are planning to address the main non-compliance accessibility issues listed above as soon as possible. This statement was prepared on 12/09/2019. It was last updated on 13/09/2019.Non accessible content
Non-compliance with the accessibility regulations
When we publish new content we’ll make sure our use of images meets accessibility standards.
We plan to make the form accessible in order the application can be made entirely with a keyboard and assistive software
We plan to address the colour scheme to improve readability.
We will remove the viewport restriction to allow zooming.
Accessibility measures will be added in order to make the content more readable.Disproportionate burden
Navigation and accessing information
Interactive tools and transactions
How we tested this website
We also validated the HTML page markup against W3C Standards.What we’re doing to improve accessibility