The flexible way to step up the career ladder: an online Masters

It’s been a turbulent decade for businesses – not only in the UK, but worldwide. Starting with a sub-prime mortgage crisis, we’ve seen recession, political unrest and any number of events that have affected businesses long after the news stopped reporting them.

Many businesses still struggle today with lower than expected salaries, squeezed profits and a difficult sales environment.

Businesses need strong leadership now more than ever and there have been thousands of articles exploring how workplaces, businesses and the C-Suite have changed through the years of Baby Boomers, Gen X, Millennials, and now Generation Z coming into the workplace.

While traditionally, promotions came from within and leadership skills were augmented with training, companies are searching for the right candidates with the right skillsets to hit the ground running.

A new kind of Masters degree

This is why we have introduced three dedicated Masters programmes in Leadership and Management, giving you access to the world-class knowledge of our academics and allowing those who want a career boost the opportunity to progress.

The major difference with our MSc courses is that we deliver all areas of the programme online and design them to fit in around your current career – so there’s no need to take time off to study. Learning in your spare time and at your convenience removes a lot of the strain of studying for a Masters degree in the traditional sense, making it the perfect choice if you’re a working professional or looking to make an ambitious career change.

Earning and learning: flexibility built in

Flexibility is at the heart of our online MSc programmes, and the ability to keep working in your current job role while studying makes a big difference in terms of committing to the time that a Masters degree needs. Another major benefit of exclusively online learning resources is that it doesn’t tie you into a traditional school timetable; you can choose to begin your course on one of six start dates.

We’ve also reduced the financial commitment required to study for a Masters degree; not only can you keep your current salary grade, but our online MSc courses are pay-per-module, removing the need to make significant, up-front payments.

You can also choose one of three individual specialities – Innovation, Finance or International Business – giving you in-depth, high quality expertise in your chosen field, no matter where you want your career to take you.

An MSc without the stress

While many people would love to add a Masters degree to their CV, you may have concerns about commitments regarding time and money. These new courses ease those pressures and allow you to gain a top-class MSc from a Russell Group university without needing to leave home.

As companies struggle to thrive in what is still quite a difficult business environment, you’ll be giving your future career the best chance of blooming. Your demonstrable leadership skills, gained through a prestigious university, will put you one step closer to your dream career and allow you to steer your new company to even greater success.

Find out more and begin your application

Getting to grips with modern, online learning

No matter who you are, it’s very likely that you have a particular learning style that works for you. You could work best by creating visual representations of concepts or ideas, such as a mind-map; you may prefer to listen to lectures or podcasts several times to take in all the details. You might work best as the proverbial early bird or night-owl, choosing bite-sized chunks or mammoth study sessions.

Understanding your learning style is key when undertaking an online course, such as the University of York’s 100% online MSc program in Leadership and Management, as it allows you to tailor your learning approaches accordingly.

How online learning works

York’s online MSc programmes deliver all course materials via the internet, meaning you’re free to study any time, anywhere. As you are not on campus, it can take a lot of discipline to make sure that you keep up to date with study materials and devote time to planning.

Undertaking a Masters degree is an investment in your future and studying online is by no means the ‘easy option’. That said, earning an advanced qualification without having to take time away from work, meaning you can earn while you learn is a very tempting proposition.

Firstly, think about how you prefer to learn. Some people are very methodical and will happily spend a few hours reading, absorbing and really getting to grips with an idea or concept. If this sounds like you, it could be that making a block of time once or twice a week to devote to studying yields the best results.

Other people, however, find long sessions daunting as attention wanders or they get bored spending too long on a single activity. If this sounds like you, then daily studying time, possibly during your lunch break or on the commute to and from work could work best.

Self-management

Most people with undergraduate degrees remember when it was a struggle to attend an early lecture or when they kept putting off a deadline. When attendance is compulsory, simply having that requirement is enough to motivate you but with self-reliant study, it can feel a little tougher. It’s best to think of it as an extension of your work role; you may have a number of projects competing for your time and attention, but managing them and not allowing work to pile up for too long is by far the best option.

Saving up too much work towards the end of modules is also not advisable. Although a little pressure can be very motivating, leaving too much work for a short time span when looking at a deadline can soon become an overwhelming prospect, particularly if work or family life suddenly becomes a little busier, leaving your studies to suffer.

The rewards

The good news is that the freedom offered by online learning can pay dividends not only for your success in your current role but also in your future career. Earning an advanced degree from a prestigious Russell Group university could provide you with valuable skills that make you extremely desirable in the employment market. By devoting a little time, attention and discipline to it, you could improve your career prospects by using your evenings as you would for any other hobby. Like learning another language or playing an instrument, you’d be improving yourself, but with a much greater chance of getting a great return on that time investment.

Find out more and begin your application

Taking the first step – preparing yourself for leadership

Most people head to work each morning hoping to learn something new, make a difference or at least achieve some sort of progress. The desire to do a good job, learn and improve is the basis of professional pride and it’s one of the chief things that drives our need for career progression.

Your career may be in its early days or you may have been working hard and learning across a variety of roles for several years, but it’s likely that at some point you’ll want to make that transition into a more senior role, with more responsibilities and a higher salary. One thing that few people consider, however, is “Am I prepared to be a leader?”

A leadership mindset and skills to match

A startling figure estimates that around 50-60% of high level executives leave their position within the first 18 months of accepting the role and even a 25-year successful career can fail to prepare people for taking on top roles. Gil Amelio, CEO of Apple Computers was replaced by Steve Jobs in less than a year and Jack Griffin of Time Inc. lasted less than five months. There are many reasons why they had short-lived tenures, but successful leaders need a wide variety of skills to fulfil the role.

Experience is often assumed to be key to successfully taking on a senior management role, but experience alone is not enough to make a leader. It’s not just industry knowledge that leaders require, but also skills such as effective communication, the ability to negotiate, manage people and resources and think critically and objectively to solve unexpected problems.

Leadership is a teachable skillset

As a first step into leadership, it’s important for executives to have a good understanding of their company and be mentally prepared to support its needs. Other essential leadership capabilities need to be learned.

The University of York has created three 100% online MSc degree courses in Leadership and Management, to help fill the skills gap of the estimated 1.9m extra managers and directors that will be needed by 2024. As all teaching is delivered online, you have the flexibility to study when it suits you, meaning you can keep your current role and salary and learn in your spare time. The ability to earn-as-you-learn is also supported by a pay-per-module structure for all online courses, removing the need for large, up-front payments – you may also be entitled to a UK government backed postgraduate loan which covers the full cost of the course. What’s more, York alumni will receive a reduction in fees.

Gaining a Masters degree from a prestigious Russell Group university without having to take a career break and being able to apply what you learn in your current role will help equip you with the knowledge and skills required of a company leader. It will help you to demonstrate, when the time comes, your ability to take the reins in your new leadership role.

Find out more and begin your application

How leadership impacts the customer experience

Of all the business trends to come into focus over the last few years, customer experience is one that has really taken hold. It started as a way for companies to view themselves differently through the eyes of their customers, to go beyond a rigid structure and respond to their needs.

The arena of customer experience now has various terms, such as ‘consumer journey’ and ‘user experience’, but often the effect of high quality leadership on cx is ignored. Leadership is usually thought of as the CEO or Board of Directors, but modern companies have lots of layers of leadership with differing responsibilities. While upper management can create business strategies, define the company culture and chart the ideal customer experience, unless this is also communicated to the lower levels of management, it won’t become a company-wide process.

Leaders also affect customers, not just staff

This makes high-quality leadership absolutely critical to business in a whole new way. Leadership doesn’t just have internal impacts or affect how you deal with employees, but also how those employees represent your business and ultimately how the public perceives your company. The C-suite can define a customer experience, but if the customer doesn’t get the quality of service they expect, they simply take away a bad customer experience.

Effective communication is at the very top of the list for desirable business skills for this very reason. “Big Picture” ideas start on the boardroom table, but unless the aims, reasons and execution are passed through the management chain, the message could be misapplied or even entirely lost. It’s at this point that new ideas and plans from the board are tested to their limits – simply because customers have a habit of making unforeseen requests that take a little creative thinking or a critical approach to solve.

Good customer service is much more than a smile

Every business has always claimed to pride itself on high service standards, but now the customer journey is a key business differentiator. Technology has effectively removed barriers in almost every industry and loyal patrons make a huge difference to companies. If key leaders aren’t supported – or don’t provide support and feedback – then it’s entirely possible that plans won’t reach full potential.

Businesses need candidates and leaders with the necessary skills to communicate, support, problem-solve and feed back to create the difference in the customer journey and therefore to the business as a whole. University of York has three 100% online Masters degrees in Leadership and Management to give you the skills to make the difference to your company.

By taking advantage of the world-class teaching available at the University of York, coupled with the flexibility of learning online when it suits you, you can gain a top-quality Russell Group degree without the need to take a career or study break. We also offer a pay-per-module option to remove the burden of large, up-front payments and we run six start dates throughout the year, letting you begin as soon as you’re ready.

Creating positive customer experiences is one of the key aims for any business looking to ensure its future success, but those that seize the leadership opportunities and the impact they have could be the big players in future.

Aligning innovation with useful business strategy

Ever since the USA and USSR began the Space Race in the 1950’s, it’s felt like the future has been hurtling towards us, but most predictions of life in the future have been very wrong! For every 1980’s kid still waiting for their predicted hoverboard, there’s another corresponding underestimation – such as IBM saying the world only needs a maximum of five computers, or that future computers could weigh as little as 1.5 tons.

This doesn’t mean businesses should simply wait for the future to arrive. The incredible pace at which computing, processing power and data compression have progressed has created opportunities for thousands of businesses to build, evolve and innovate products of their own. Innovation is now its own highly prized and sought after discipline.

Finding the next ‘big thing’

Businesses always want to be first to market, but nobody predicted mobile phones, let alone the iPhone – which was once branded ‘pointless’ as it had no physical QWERTY keyboard. Research and development is a way of predicting the future for companies; an integral part with the potential to create incredible success.

R&D isn’t interchangeable with innovation, however. Innovation is an individual discipline and a key business differentiator, supported by recent research that the companies who are the most innovative aren’t the ones that spend the greatest sums on R&D. Innovation is more about fresh and exciting thinking as opposed to incremental technical improvement – put simply, it’s an iPhone when compared to a slightly faster Blackberry emailer.

Innovation as a mindset

Companies that seek to be innovative need creativity. The ability to not only identify a problem that isn’t widely recognised, overcome physical or technical barriers with fresh thinking and critically evaluate potential solutions is exactly the kind of capability that can make a small company a world-beater. This isn’t to say that R&D isn’t valuable, but it takes an innovative mindset to apply their principles and what’s technically possible in a unique, new and disruptive manner.

The companies who score highly as ‘innovative’ whilst not giving over large percentages of turnover to R&D all share a few capabilities; taking a big picture approach to solving the problem is key and through collaboration, fresh design thinking, creative problem solving and even instilling ‘innovation’ as part of the company culture all make for an agile company.

The University of York and its world-class academics have created a 100% online MSc in Innovation, Leadership and Management to directly address the challenges faced by modern businesses today and to help meet their requirements. It covers key competencies such as effective communication and a critical approach to problem solving and enables you to study in your spare time, anywhere you like – meaning you don’t need to take a costly career break and can apply what you learn to your current role, proving your value to your employer. We’ve also made every section pay-per-module to remove the burden of large, up-front payments.

Businesses greatly value the ability to be innovative and are treating it as one of the basics of company culture; technology firms in particular don’t just want minor progress, they’re looking for something new, fresh, exciting and radical. Making changes and having innovation as a mindset proves that it’s a teachable skill that can be honed and perfected. The ability to demonstrate these very skills through a prestigious Russell Group Masters degree could be the very thing to boost your career!

To find out more and begin your application, simply click here.

A midlife career change can be exciting, but must be done sensibly

Very few people can look back on their teens and not, in some way, ask “What was I thinking?”

There are lots of cases where a decision made in youth does have far-reaching effects, and the most common is a career. Most people start their first ‘proper job’ at university leaving age. Some take roles directly related to their degree, others go into a field that seems interesting and some choose careers based on salary. In all these cases, after 15 or 20 years in the same field – or even the same role – the desire to break out to something new can be overwhelming.

Before you begin to make the change

Drastically changing career can be tricky, but with a little planning and foresight, it can be very rewarding. Firstly, consider why you want to change; is it to improve your chances of moving into management or would you like to set up your own company and be the boss? Is there a new and unrelated field you want to try?

Understanding why you want to change helps you assess the extent to which you actually do want to. Getting itchy feet isn’t uncommon, but with big life changes such as resetting your career path, you need passion to take you through. A strong desire is necessary to give you the solid work ethic you’ll need to succeed; when you’re effectively starting your career over, dedication and lots of energy will be needed.

You’ll also need to consider finances. Taking a pay cut is one thing, but you may need a career break, pay to retrain or even fork out for professional accreditations, which can soon add up. Finally, you should objectively assess how successful your new career could be – are your current training courses applicable or do you need new qualifications? There’s little point in leaving one career to find your new dream role hampered due to inapplicable credentials.

A different way to progress

We at the University of York fully understand the implications of taking a leap into a new career, and we have a range of MSc Leadership and Management degrees, delivered 100% online, that allow you to study and prepare for your new career anywhere and anytime it suits you. Thanks to a flexible timetable, you can learn in your spare time and gain a top-class Masters degree from a Russell Group University without having to take extended time of work to study. Our pay-per-module structure removes the need for large, up-front expenses and we run six start dates each year, so you don’t have to wait for a new school year to begin!

By taking advantage of our resources and world class academics at the University of York, you can study online to get a highly regarded MSc and give your leap into a new career the greatest chance of success!

Find out more and begin your application

Why start-ups require leadership from the outset

When dealing with large businesses, the sheer number of employees and the required level of collaboration between individuals and departments makes leadership structures a necessity. Identifying responsibility for tasks, operations and people is part of the fabric of the business; each level of the leadership must work seamlessly to ensure projects and employees receive the guidance and progression they require. Large businesses usually build leadership frameworks over many years, adding to them as the business expands and creating a robust management team.

This works very well for established businesses, but what happens with much smaller teams and start-ups? A typical start-up venture begins as an idea, either of an individual or a small group that identifies a gap in the market. When very small groups work together, it’s much easier to communicate and people tend to naturally take on and share all the necessary roles or responsibilities. This works fine until the success of the new company means an influx of new staff.

Trying to retrofit a leadership structure that works for individuals, teams, departments and the entire company can be very difficult. Individual employees may find they lose some autonomy or find that somebody within the company is more qualified for a role they previously enjoyed. Young companies never want to risk upsetting employees who were there from the start, especially if they have business-critical knowledge, but re-assigning workflows and overhauling operations has the potential to do just that. Suddenly implementing an unfamiliar leadership paradigm can be quite jarring and can cause problems with productivity and efficiency while it takes effect.

The ideal situation is to build up strong leadership skills and prepare a start-up for expansion during the first few years of its existence. Having such structures in place while the company is young not only allows them to be tested and refined to make sure they work, but also means that processes for authorisation, communication and feedback are established before the potential for misunderstanding occurs.

Gaining high quality leadership skills such as effective communication or the ability to objectively assess and solve problems may be at the top of every start-up CEO’s wish list, but most don’t want to step away from their new business venture to go back to university to train.

The good news is that the University of York have three 100% online Masters degrees in Leadership and Management, covering specialisms in Innovation, Finance and International Business. As all learning materials are delivered entirely online, there’s no need to be on campus; you can learn in the evenings, at weekends or whenever you have some spare time and you’ll earn the exact same qualification as on-campus students.

All courses are delivered on a pay-per-module basis, to remove the financial burden of large, up-front payments and there are six start dates throughout the year, allowing you to begin whenever you’re ready. You can continue to give your start-up the attention it needs in its formative years, continue to grow the business by applying what you learn as you learn and by preparing for future expansion.

Find out more and begin your application

Are good leadership skills futureproof?

The internet has become the greatest collaborative tool ever known. What was once a way for academics to share resources without mailing vast quantities of paper research has changed the way every business functions. Processes that previously took weeks are almost instantaneous and the days of ‘fill out in triplicate’ are all but gone.

For many businesses, this created as many challenges as it solved. When even laborious processes like insurance quotes can be done in minutes, it dramatically changes how a business operates. At one time, insurance offices had countless telephones, staffed by teams of salespeople taking down information line-by-line and reporting in to a series of managers. Automating these processes not only made businesses far more efficient, it reduced the need for so much oversight and radically altered the office dynamic.

Remote work, responsive leadership

The reduced need for ‘hands-on’ management means each manager can be responsible for more people. Some may rarely even need to set foot in the office, as their entire role can be completed remotely. This could explain why some businesses are concerned about how the digital revolution has impacted their management styles.

An old-fashioned office may well have had 100 desks, divided into ten teams, each with their own Team Manager. Each Team Manager would report to an Office Manager, who would report to a Senior Manager and so on. Many companies favoured this kind of structure as it was felt that there was a high level of support and oversight. To these companies, the idea that employees could work completely from home without a superior to guide or watch over them would be very unnerving.

Solid foundations can be used anywhere

Should companies really be concerned about leaders being responsible for larger numbers or remote workers? While the business environment has changed dramatically over the last few years, the qualities of a good leader remain the same as ever they were.

One of the core capabilities of good leadership is the ability to communicate effectively, and the internet has made sharing information easy and almost instantaneous. While at one time that managers would have to speak directly to the ten members of their team, a good communicator will now use digital tools to make sure that information is sent, received and understood on a much larger scale.

Another highly desirable leadership skill is the ability to objectively assess, address and resolve problems that arise, whether they come from a team member who is physically present in the office or a remote worker several hundred miles away. The internet is the most advanced collaborative tool we have, but it doesn’t provide a fool-proof method of automation; good leadership skills that can identify and resolve issues are still critical to team success.

Transferable skills and knowledge

Becoming a great leader is about developing your abilities so that they can be used in almost any situation. The University of York’s online Leadership and Management Masters degree programmes are an excellent way to develop flexible thinking and leadership skills.

You’ll learn what it takes to exercise the right qualities in any number of situations, all delivered through a 100% online MSc designed by the world-class academics at the University of York. As all learning materials are delivered online, you’re free to study whenever it suits you, meaning that you can complete your course in your spare time and not have to take an extended study break from work. The ability to keep your existing job and earn as you learn is not only very appealing financially, but it also allows you to apply your new skills straight away.

There are no worries about large, up-front costs, with the option to pay for individual modules as you progress. With six start dates throughout the year, this creates an incredibly flexible way to gain a prestigious Russell Group university MSc.

The valuable career skills you will learn mean that whether you work in a traditional setting or a futuristic virtual office, you’ll have solid leadership foundations that will allow you to effectively manage and lead a team, no matter what form it takes.

Find out more and begin your application

Why an understanding of business and leadership is essential to innovation

The first computer systems were simply a way of performing complicated mathematical problems more quickly. This means they were primarily of interest to international businesses or university technical departments, and computers weren’t seen as something that would one day become a huge industry in their own right or be relied upon by billions every single day.

This was the case until the first generation of tech whizz kids turned up. We’re all familiar with names such as Bill Gates, Steve Jobs and Steve Wozniak, who founded some of the biggest and most profitable companies on the planet, but the early days of these companies weren’t smooth sailing. Microsoft had multiple problems in the beginning and Apple was in danger of folding before their first commercial success. While these tech pioneers had fantastic ideas, technical knowledge and vision, they still hit many hurdles before they made a profit.

New frontiers, same story

Fast forward to today and the pattern has been repeated over and over. Visionaries of the DotCom boom and subsequent bust have struggled to make sustainable, profitable companies. Even Twitter, one of the most widespread social media platforms in the world, still struggles in the business world to replicate the profitability seen by many of its rivals.

This is why in order to make technological innovation successful, it’s vital to have an understanding of the business environment in which it will function and the leadership skills that will be required to bring the concept to life. When you’re designing a new product or service, knowing where it will fit into the wider business landscape, how it will generate revenue and the mechanics of things like taxes and reporting are extremely helpful. In the past, companies have relied on third parties for this expertise, but when it comes to technological innovation, it’s not always so simple.

Keeping the concept on track

When a new product is truly innovative, it can be tricky to fully explain its purpose during the planning stages. Using third party help may force you to follow existing avenues of business planning, which either mimic somebody else’s processes or simply aren’t right for the product being developed. This is where an understanding of the business environment and leadership skills are essential – not only does the innovator need an understanding of business environments, but they also need the leadership qualities and communication skills to ensure that the project stays on track.

This is one of the reasons the University of York has created an online MSc in Leadership and Management specifically focussed on innovation, to help aspiring leaders meet these challenges. By concentrating on the core skills of leadership, such as effective communication, objective approaches to problem-solving and strategic thinking, it greatly increases the chance of bringing new ideas and concepts to fruition.

As all learning materials are delivered entirely online, it allows you to study whenever it suits you, offering a prestigious Russell Group university degree with more flexibility. Being able to study in your spare time means you can gain valuable skills and experience without having to take an extended break from your work projects and risk another company or startup beating you to it! It also means that you can apply what you learn as you progress, potentially helping to avoid the problems that have hindered other innovative companies in their early days.

Each course features the option to pay-per-module, removing the burden of large, up-front payments. There are six start dates throughout the year, so you can begin whenever you’re ready.

The pace of technological evolution has increased dramatically in the last few decades. Products and services like the smartphone and social media have become popular beyond anyone’s wildest dreams. It’s difficult to predict where the next technological leap will come from, but with the right skills and qualifications, the tricky transition from concept to launch could become much more simple.

Find out more and begin your application

How do you identify the skills to put you in the C-suite?

Many people aspire to a seat at the board table, either as a company director or head of department, but the path to the top table can feel long, winding and sometimes out of reach. There’s also a Catch-22 situation of not being able to be promoted without showing certain skills, but not being able to master or even know what those skills are without first doing the job.

It’s all about skills and competencies

Traditionally, members of the C-suite would be able to draw upon years of experience in the business world, allowing them to face, assess and form solutions to problems and situations more effectively. What we’ve learned about leadership and management in recent years, however, is that the difference between an effective executive and somebody who’s simply worked in a particular field for a long time is how experiences are used to inform a leadership style and skillset.

We see chief executive, financial, marketing and information officers not only changing companies frequently, but also entire industries. Becoming a leader is partly about making a conscious decision to take control of your own development and directing it towards encouraging, engaging and setting an example for others, to more successfully achieve company goals.

The skills you need

One of the vital skills for a business leader is the ability to identify and prioritise problems, protecting the company by ensuring that small glitches don’t become major issues. This goes hand-in-hand with being able to collaborate, think creatively and critically assess potential solutions, meaning that you navigate towards the best-case scenario that benefits the whole of the company. Sometimes solutions benefit one department more than another and the ability to work alongside and formulate a plan that leaves nobody behind is incredibly beneficial.

This underlines that top leadership needs effective communication. The ability to not only accurately explain complicated situations, but listen to critiques, take on board feedback and use it to determine the right course of action is highly desirable in almost any company – particularly in situations where others may have more knowledge about a certain process or area. Understanding how to deal with people and how to take control of challenging developments are also core to what businesses expect of their C-suite.

Proving your skills before you get the job

The difficulty for many people, however, is that even once they’ve identified the types of capabilities that companies need, they struggle to prove them in a professional setting. An excellent way to do this is with a professional postgraduate qualification- the University of York offer online MSc in Leadership and Management to enable working professionals to do just that.

With three disciplines to choose from, you earn a prestigious Russell Group Masters degree from learning delivered 100% online. This means that there’s no need to attend campus, so you can retain your current role and salary and don’t need to lose out financially by taking an extended study break. The course can be paid for on a pay-per-module basis, so you needn’t save a large sum to pay for up-front costs, and there are six start dates per year, allowing you to begin almost as soon as you like. Best of all, not only can you earn while you learn, but you can use the skills in your current role and begin to display the kind of abilities that could open up the door to the C-suite.

Find out more and begin your application

Effective communication is not a monologue

If you asked somebody to sum up what makes a person a good communicator, the first skills they list would usually be about speech. The ability to choose just the right words or explain yourself succinctly can be very useful when you need to make yourself understood, which may explain why leaders often prioritise verbal skills as part of their professional development. The problem is that in communication, speaking is only half the story.

Dialogues create solutions

The ability to speak clearly and have people engaged with a monologue is a crucial skill for an after-dinner speaker, but for leaders, communication is based around exchange. At the most basic level, good verbal skills reduce the chances of misunderstandings, but leaders need to also demonstrate active listening; this involves a level of feedback and monitoring of the conversation to ensure that the right information has been taken on. If you remove the listening part of this exercise, there’s no way to sense check that the intended meaning has been received and understood.

Making this a little more complex, many leadership roles require mentoring – using experience, technical knowledge and a little creative thinking to solve issues raised by employees. This is where effective communication in terms of both listening and speaking can be critical to success. Understanding the scale and impact of any problem requires strong listening skills, otherwise important details may be missed. The same is true when working to find a solution to a particular issue; the ability to listen effectively, absorb the information, synthesise a solution and then communicate that to others is a collaborative process that simply doesn’t work with a unidirectional approach to information.

Effective communications make great leaders

Many professionals in management or leadership roles find themselves working not only collaboratively, but also as a co-ordinator between individuals and teams. Effective communication at any number of different points is very important; failure to keep up ongoing dialogue between departments can lead to data silos, bottlenecks in workflows and teams arriving at milestone points at different times, which can cause confusion and expensive delays. If each department head only transmits their update without reading the information coming in from other teams, it makes the process redundant.

The sheer volume of data and information transmitted worldwide every day is astonishing, which means businesses need leaders with effective communication skills more than ever. Although you may believe that mastering and demonstrating effective communication would be difficult, it’s actually a core part of the University of York’s online MSc programmes in Leadership and Management.

These new Masters degrees are delivered 100% online, allowing you to gain a prestigious Russell Group qualification that you can apply directly to your role without having to take an extended study break. Being able to earn while you learn takes a lot of the financial pressure out of gaining a postgraduate degree, but the University of York also offers pay-per-module programme designs and six start dates per year, so you don’t need to save or wait to begin.

Almost every business is a communication business these days and the ability to not only thrive in this environment, but prove your expertise to your current (or even another) employer could put your career on the fast track!

Find out more and begin your application.

Unlocking Big Data’s potential for your career

The adoption of computing in both business and everyday life has left us suddenly looking at an incredible, global digital footprint. It took less than a decade for desktop PCs to shrink to handheld devices, making them easier to use – but each instance of usage just creates more information.

Too much information

The size of the data universe is expected to reach 180 zettabytes by 2025, an incomprehensible figure. There is a finite amount of information we can comprehend and assimilate before being overwhelmed, which means that there’s more data out there than any human could ever possibly use.

Oddly, this could provide the answer for businesses looking to make use of big data to guide their future decisions. Although our brains become overwhelmed by data, they have a remarkable ability to take intuitive leaps, or choose the line of best fit to navigate through complicated figures without a definitive ‘right’ answer. Businesses themselves already know that simply having access to the numbers – what used to be termed ‘raw data’ – doesn’t give any insight into your business or customers, it needs context.

Can a computer act as a brain?

This is where big data and artificial intelligence (AI) have been trying to work together for years. There are two types of AI; narrow field AI scans big data for specific correlations or patterns, while general AI tries to replicate human levels of identifying and then learning to improve. The problem with both of these methods is that while they can cope with all of the information that big data provides, they can’t replicate the human levels of cognition, or make the kind of leap that humans can. This means that it’s still up to people to leverage big data, humanise the numbers and provide insight into the analytics.

This creates a unique opportunity for career progression, as everybody from movie-streaming services to road haulage firms need people to take the wealth of information and turn it into a useful business asset. There could be insights into why companies have poor retention rates, information about user experience or even ways to automate and improve services, as well as the efficiency savings that companies strive for, all just hiding in the numbers. According to one Harvard Business Review article, these aims form some of the ‘top priority’ measures for companies.

Seizing an opportunity

Companies need people to make sense of these numbers, but many people don’t feel they have the background in analytics or data collection to successfully transition or start their career in the burgeoning field. This is why the University of York now offers a new 100% online MSc in Computer Science with Data Analytics, designed for graduates or working professionals who may not have a computer science background, but wish to make the most of the opportunities that lie ahead.

Obtaining business critical skills, such as data analytics, data mining and the fundamentals of cybersecurity not only give you a solid grounding in the field, but as all learning materials are delivered online, you have the flexibility to learn in your spare time and still keep your current job role. As you don’t need to take an extended career break, you can earn as you learn and apply the knowledge you gain as you go. There is also the option to pay-per-module, which removes the need for large, up-front payments and there are six start dates per year, which means you can start within weeks and makes obtaining a prestigious Russell Group Masters degree a very flexible option.

Big data is of no use to companies without big insights, and as the skills are currently in short supply, it creates a unique opportunity for those who want to break into a fascinating new career.

Find out more and begin your application.